How One Mother Transformed Her Grief Into Hope for Her Daughter’s Schizophrenia Recovery

How One Mother Transformed Her Grief Into Hope for Her Daughter’s Schizophrenia Recovery

Listen to Nicole Gillen’s story through Perspectives audio.
Perspectives
Nicole Gillen
Caring for a daughter with schizophrenia
“My primary role as her caregiver started as ... trying to get my arms around the totality of what this illness is...”
Transcript Available

F or the first six years after her daughter started experiencing symptoms of schizophrenia, Nicole Gillen lived in a state of high alert. A single mother working a demanding corporate job, Nicole increasingly found herself chasing down doctors, fighting pharmacies for prescriptions, and tracking down lost lab work — all to get her daughter the care she needed.

“It was all consuming,” says Nicole. “There is no such thing as balance. It’s just a level of brutality for a certain number of years, until you hopefully start to make your way.”

Yet this refusal to settle for mediocre care is what eventually helped her daughter thrive.

Anosognosia and ‘the Pineapple Problem’

At first, Nicole’s daughter started experiencing psychosis, where her brain created vivid and elaborate delusions. She believed someone was carefully curating playlists specifically for her — even matching the music playing in local stores to her life. Eventually, those beliefs grew into delusions of grandeur. “In her mind, she was the most famous person in the world,” says Nicole.

Perspectives
Nicole Gillen
Caring for a daughter with schizophrenia
“As caregivers, it's left up to us to figure out how to ... figure out how to help our loved one get on medication even if they don't think they're sick at all.”
Transcript Available

Complicating matters, her daughter also started having anosognosia, a neurological symptom in which someone is unable to perceive their own illness or impairment. It’s often referred to by clinicians as a “lack of insight,” but Nicole finds this to be an understatement.

“If somebody doesn’t think they’re sick, why would they take medication? Why would they go to the doctor?” says Nicole. “They think you’re the problem.”

For a year and a half, Nicole tried to convince her daughter to take medication, to no avail. Then, one day, she was standing in the kitchen, spotted a pineapple, and had an idea. We agreed to set aside the word “schizophrenia” [and] call it ‘the pineapple problem,’” says Nicole.

Nicole’s daughter didn’t believe she had schizophrenia but could at least see that her quality of life had declined. Her daughter no longer worked, saw her friends, or left her room.

That shift in language took away some of the fear and stigma, and from there, her daughter agreed to try medication.

“It allowed us to explore solutions and ultimately get her on the best medication and, moving towards recovery."
Transcript Available
Nicole began to slowly “fan the flame” of her daughter’s growing awareness of her own mental illness. Whenever small sparks of insight flickered, Nicole used empathetic communication techniques such as LEAP (listen, empathize, agree, partner).

Overcoming Mental Health Care Hurdles

As Nicole managed her daughter’s condition at home, she found herself increasingly frustrated with the healthcare system. Unfortunately, the resources available to someone with a physical disease — medical teams, personalized guidance, treatment road maps — aren’t always available to those with mental health conditions.

All too often, Nicole says, families are “left flopping in the wind.”

“I was angry that she got the disease. I was angry that our mental health care system is so broken. I was angry that I couldn't find doctors that would help her.”
Transcript Available

What’s more, Nicole found that doctors tended to focus heavily on the positive symptoms of schizophrenia, such as hallucinations and delusions, while providing very little guidance on negative symptoms — apathy, emotional withdrawal, executive dysfunction. Her frustration with the healthcare system reached a breaking point when a therapist told her that she would need to “radically accept” that this was her daughter’s fate.

“I fundamentally refused to ‘radically accept’ that,” says Nicole. “I will ‘radically accept’ that I’m going to do everything in my power till the day I die to help her. I refused to accept that status quo.”

A 10-Step Plan for Schizophrenia Management

The right medication eventually stabilized her daughter’s psychosis, but addressing the lingering negative symptoms required a new approach. Nicole realized that traditional, long-term goals — for example, her daughter returning to graduate school — felt too abstract and overwhelming.

Instead, Nicole encouraged her daughter to focus on 10 simple things each day.

10: Get in bed by 10 p.m. every night.

9: Be out of the bedroom by 9 a.m. every morning.

8: Spend at least 8 hours out of the bedroom each day.

7: Stay away from smartphone screens for 7 hours.

6: Write 6 sentences in a daily journal.

5: Allow for up to 5 minor routine ‘goofs,’ or mistakes, per week.

4: Do 4 physical exercises of her choice.

3: Complete 3 online educational modules or classes.

2: Participate in 2 social activities.

1: Engage in 1 creative hobby.

By choosing her own exercises, hobbies, and courses, her daughter has more control over her own recovery journey. Every Sunday, the mother-daughter duo meets over dinner to review the week’s progress, discuss challenges, and celebrate wins.

Since implementing this 10-step process, Nicole has seen immense change. Her daughter now manages her own medication, which she couldn’t do previously, and does her own research about the condition.

“I see my beautiful butterfly coming back out of the cocoon,” says Nicole.

“It was a series of 10 things that she has to do basically every day. And this is what was amounting to giving her structure for the first time really in five years.”
Transcript Available

Paying It Forward: Writing a Handbook for Caregivers

Once her daughter’s recovery was stable, Nicole channeled her years of experience — and copious notes — into a book, Schizophrenia & Related Disorders: A Handbook for Caregivers.

Writing a book allowed her to process her emotions while creating a practical guide for other families navigating the healthcare system. Her work also led to a position at the Schizophrenia & Psychosis Action Alliance, where she advocates for systemic reform, family education, and public policy changes.

For caregivers just beginning their journey, Nicole highlights three important steps:

  1. Find a therapist for yourself. Caregivers need someone objective in their corner who can analyze symptoms, evaluate caregiving strategies, and help them maintain their personal well-being.
  2. Join caregiver support groups. Connecting with peers who understand the unique realities of caring for a loved one with severe mental illness helps prevent profound isolation.
  3. Master empathetic communication. Learn to listen to and partner with your loved one, rather than debate them. That doesn’t mean you have to validate their delusions (especially the harmful ones), but you may have to meet them where they are.

“I’m trying to let people know, either as a caregiver or somebody who’s diagnosed, that it’s okay to embrace this,” says Nicole.

Nicole Gillen
Caring for a daughter with schizophrenia
“We all feel the emotional burden. We all feel the struggle. We all feel the stigma. And so if my story can help put a dent in some of that, then it's worth it.”
Transcript Available
Eric R. Williams

Eric R. Williams, MD

Medical Reviewer

Eric Williams is the associate dean of student affairs and career advising and associate professor of neuropsychiatry and behavioral science at the University of South Carolina Sch...

Madison Breaux

Author
Madison Breaux is an editor for Everyday Health. Before working in journalism, she worked as a copywriter and content marketing manager.